365 days Writing Prompt: Fight or Flight
When faced with confrontation, do you head for the hills or walk straight in? Was there ever a time you wished you’d had the opposite reaction?
In life we as humans face a lot of confrontations, sometimes I walk straight in, other times I try to ignore them.
Once I bought a shop vac and brought it home, when my daughter tried to put it together she noticed a part was missing, without that part the equipment was useless.
Next day I took it to customer service, the lady looked at it and said, “I’m sorry you cannot return those.”
Without asking me why I brought it back she gave me a reply which I wasn’t ready to hear. I wasn’t going to head for the hills, I took the confrontation approach, “What do you mean you wouldn’t take it back,” I said.
She said, “customers buy these take them home, use it and bring it back, our policy is not take them back.”
I was not pleased, I replied, “look you should ask the question why I brought it back and you shouldn’t assume all the customers are the same.”
She was ready to listen, I showed her there was a part missing, I could not use it without the part. I returned the shop vac and came home.
https://sabethville.wordpress.com/2014/05/30/365-days-writi…ight-or-flight/
Sabethville 
Dear Ranu,
Thank you for this post. Assertiveness, as you’ve described here, is often needed to right wrongs.
All good wishes,
robert
Thank you Robert.
good for you! I agree there are times when confrontation is necessary.
Thank you Leslie.
Thank you for this post dearest Chaman! I have to be honest, I normally try my best to avoid any kind of confrontation haha! But, I guess at times you have to stand your ground and just face it!
Much love
I stood my ground,this was something I had to do, I refused to pay them for something that was useless.
In such cases my dear sis. confrontation is the only route one must choose.