365 Writing Prompts: Are you being served?
What’s the most dreadful (or wonderful) experience you’ve ever had as a customer?
I bought a shop vac from a local hardware store, when I tried to put it together I found the important parts missing. I took it back to the store’s customer service, the sales lady ,looked at me and said we are not taking these back.
I was unhappy, I asked her, “Why won’t you take it back?”
She said some customers bought a similar shop vac used it and decided to return it.
I told her, she should have asked me the reason for returning the appliance.
I opened the box and showed her there were parts missing.
When she realized she had made a mistake, she talked to someone over the phone, and then refunded my money.
I guess in my case I’d have to agree ,with the saying,”All is well that ends well.”
Thank you for this post. What you describe can be frustrating. Fortunately, that event for you ended well.
All good wishes,
It was frustrating at first, it worked out in the end,thank you Robert for stopping by,I appreciate your thoughts on this.