DP Daily Prompt: Mad as a Hatter

Tell us about a time when you  flew into a rage. What is it that made you so angry?

I was angry when the woman at Kent customer service looked at me and said,”We won’t take that back.”

It was Shop Vac with parts missing, I could not use it, so I took it back.

I told her,” you didn’t give me a chance to tell you why I brought it back.”

She realized her mistake and gave me the refund.

https://sabethville.wordpress.com/2015/04/14/dp-daily-promp…-as-a-hatter-2

365 Writing Prompts: Are you being served?

What’s the most dreadful (or wonderful) experience you’ve ever had as a customer?

I bought a shop vac from a local hardware store, when I tried to put it together I found the important parts missing. I took it back to the store’s customer service, the sales lady ,looked at me and said we are not taking these  back.

I was unhappy, I asked her, “Why won’t you take it back?”

She said some customers bought a similar  shop vac used it and decided to return it.

I told her, she should have asked me the reason for returning the appliance.

I opened the box and showed her there were parts missing.

When she realized she had made a mistake, she talked to someone over the phone, and then refunded my money.

I guess in my case I’d have to agree ,with the saying,”All is well that ends well.”

https://sabethville.wordpress.com/2014/09/19/365-writing-pr…u-being-served/

 

 

365 days Writing Prompt: Fight or Flight

When faced with confrontation, do you head for the hills or walk straight in? Was there ever a time you wished you’d had the opposite reaction?

In life we as humans face a lot of confrontations, sometimes I walk straight in, other times I try to ignore them.

Once I bought a shop vac and brought it home, when my daughter tried to put it together she noticed a part was missing, without that part the equipment was useless.

Next day I took it to customer service, the lady looked at it and said, “I’m sorry you cannot return those.”

Without asking me why I brought it back she gave me a reply which I wasn’t ready to hear. I wasn’t going to head for the hills, I took the confrontation approach, “What do you mean you wouldn’t take it back,” I said.

She said, “customers buy these take them home, use it and bring it back, our policy is not take them back.”

I was not pleased, I replied, “look you should ask the question why I brought it back and you shouldn’t assume all the customers are the same.”

She was ready to listen, I showed her there was a part missing, I could not use it without the part. I returned the shop vac and came home.

https://sabethville.wordpress.com/2014/05/30/365-days-writi…ight-or-flight/